Reclamation 2019-09-06T11:22:57+02:00


For the tracking of a postal object the sender has the right to advertise, within 3 months for the internal postal service and within 6 months for international service, from the date of posting for non-arrival at the destination of the facility.

All customers of postal service users have the right to submit an advertisement immediately upon receipt of the registered or secured postal object, not later than 30 days from the date of receipt of the registered postal object.

Answers to advertising return within 15 days for the delivery of an internal postal item and within 2 months for the delivery of an international item. Advertisements for postal items shipped overseas are free of charge and the client must complete the advertising form at the post office where he has performed the service.